StagePilot specializes in organizing live events, from VIP experiences to large-scale conventions. Keeping attendees informed is a top priority and Delivra’s SMS platform helps them deliver important updates quickly and reliably.
Given that SMS messages boast an industry-wide open rate of up to 98%, StagePilot relies on text messaging to ensure attendees receive important event updates in real-time. Whether it’s a schedule change, a reminder, or a registration link, SMS has become a critical part of their communication strategy.
How StagePilot uses SMS
- Offer real-time event updates – Instant notifications ensure attendees know where to be and when.
- Send personalized reminders – Custom messages for meetups, networking events, and schedule changes keep engagement high.
- Provide simple check-ins and registration – Texting a link makes it easy for attendees to confirm attendance or complete forms.
SMS created a 20% increase in clickthrough rate
Since incorporating SMS into their marketing and event logistics, StagePilot has seen a 20% higher clickthrough rate on SMS messages compared to email messages in that same timeframe.
"Delivra’s SMS features meet our core needs for live events by allowing us to relay critical details and provide timely updates. The ability to integrate SMS with email automation is a major plus."
John Couture, StagePilot Fan Communications Manager
By using SMS, StagePilot reaches attendees faster and more reliably, reducing missed communications and improving overall event success. While they look forward to potential enhancements like MMS support and reply capabilities, the results so far speak for themselves.
For StagePilot, Delivra SMS isn’t just about sending messages—it’s about making events run smoother.
