Expert Support Management You Can Trust
When people ask how Delivra is better, the answer is simple. For over 16 years, we have gone above and beyond to serve our clients. Whether you are brand new to email marketing or you’re a seasoned automation pro, we’ll make sure your transition to Delivra is fast and easy.
Email Marketing Support
To us, support isn’t just some marketing jargon. It’s the heart of Delivra. While other email marketing providers rush clients off the phone or don’t even list a phone number to call, you are assigned a dedicated account manager from day one. They give more than just recommendations—they implement them. With years of experience in the industry, our success managers are at the ready to make sure you squeeze the absolute most out of your email marketing efforts. (And they’re super bubbly!)
Jamie L., Client Success Manager
When you choose Delivra, the first thing your account manager will do is help you and your employees get to know our software by hosting a personalized training session.
We can help you transfer lists, optimize your workflows, and get started on creating your email marketing campaigns. You’ll be delighting inboxes in no time.
Every quarter, your account manager will offer you an account review to talk through your email marketing strategy to discuss where you’ve been and where you’re headed.
Tenacious Technical Support
We want your experience to exceed expectations. When you run into a technical problem, you shouldn’t have to wait days (or longer) for an answer. That’s why we put real people behind our support team. Whether it’s by phone, live chat, our ticketing system or email, we’re here to make sure you get the help you need, fast.
Full-Service Email Design & Deployment
Consider this email marketing set on autopilot. You provide us your content for your emails, and our email design experts will lay out the content in a mobile responsive Custom Layout. We’ll add additional settings like segments to your contact list, send a test to you for final approval, and schedule the mailing on your behalf. Simply put, you’ll get the most return on your email marketing campaign by saving time and effort creating a targeted, engaging email.
“Customer support is fantastic! Every time I have had to use them I get friendly, fast, quality service.”
— Alicia C., Indianapolis Zoo