Cookie Notice

LAST UPDATED: May 23, 2018

This Cookie Notice explains how and why Delivra (collectively “Delivra”, “we“, “us“, and “ours“) uses cookies and similar technologies to recognise you, as well as track and analyse your actions when you visit our websites at www.delivra.com (“Websites“). We also provide information related to how and why those same technologies are applied to tracking and analysing logged-in users of our software application (“Services”) and recipients of emails sent through our Services by users of our Services.  Information about what these technologies are and why we use them, as well as your rights to control our use of them, can be found below.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website.  Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

We refer to cookies created by us as “first party cookies”.  We refer to cookies that we set on our website but that are created by parties other than us as “third party cookies”.  Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics).  The parties that provide these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why we use cookies

We use both first and third party cookies for several reasons. First, let’s look at the broad categories of first and third party cookies in use on our sites:

  • Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. Refusal of these cookies may impact website functionality.
  • Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use.  However, without these cookies, certain functionality may become unavailable.
  • Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.
  • Advertising cookies: These cookies are used to make advertising messages more relevant to you.  They perform functions like preventing the same ad from continuously re-appearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
  • Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites.  These cookies may also be used for advertising purposes too.

FIRST PARTY COOKIES

Cookie Name Cookie Type Subject Purpose Retention Policy
_dvra_consent Essential delivra.com site visitors Flag of whether a user has given consent or not. 1 year
_dvra_gdpr Essential delivra.com site visitors This cookie is used to ensure visitors’ privacy rights are respected. 1 year
_dvra_lng Performance/Functionality delivra.com site visitors To define a visitor’s location 1 year
_dvra_loc Performance/Functionality delivra.com site visitors JSON string for location data. 1 year
_dvra_shrt Performance/Functionality delivra.com site visitors This cookie serves as a location accuracy check against the _dvra_lng cookie. 7 days

THIRD PARTY COOKIES

Cookie Name Cookie Type Subject Purpose Retention Policy
Google Analytics Analytics delivra.com site visitors Google Analytics cookies help us measure and evaluate our site’s performance by providing insights into site visitor behavior and actions. 1 year
VWO Cookie Analytics delivra.com site visitors Website testing 1 year
Pendo Analytics Services User To improve our services 100 days

How to control the use of cookies

Electronic devices and software applications on these devices may offer you tools to opt out of or block advertisements on the device or in specific applications. Consult the help documentation and settings specific to your devices and applications to learn more about your options. You have the right to decide whether to accept or reject cookies. You can withdraw your consent for any of the cookies listed in the tables above by deleting them from your device. Should you choose to remove or block cookies, some website functionality may become unavailable or unreliable.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

Tracking messages sent through our Services

Other than the cookies listed above, we have also implemented page tags (sometimes known as web beacons) and other tracking technologies within certain parts of our Services. These technologies are used to track recipients of emails sent by our customers through our Services. For example, web beacons track whether an email sent through the Services was delivered and opened and whether links within the email were clicked. This information is collected for the purposes of providing email campaign performance information and measuring the performance of email messages they send and is processed according to our Privacy Notice. This Privacy Notice also contains specific information about the rights of data subjects residing in the EEA and how to exercise them.

Updates to this Cookie Notice

Delivra will periodically make amendments to this policy, as necessitated by changes to our use of cookies and the legal requirements for notice of these uses. Please continue to check this policy regularly to stay aware of these changes and how they affect your continued use of our websites.

The date at the top of this Cookie Notice indicates when it was last updated.

 

Questions?

If you have any questions about our use of cookies or other technologies, please email us at privacy@delivra.com.