One of our main core values at Delivra is, ‘We exist to serve our customers’. To help us stay true to that value, each of our clients are assigned a dedicated Account Manager. What does having an account manager include you might ask? Here’s a little bit of insight…

For the past three months, a select group of Delivra clients have been beta-testing a new import utility that was written by our Development team over the summer. We're happy to announce today that the testing was successful, and that the beta period is officially over!

The new import tool has the same purpose as the old one--to allow you to upload a CSV file containing your email addresses and associated demographic information. However, there are new features that make the new utility superior...

Talking about "thinking outside the box" is one thing; actually getting out of the box is quite another.   To break through the walls of our boxes--a.k.a., "the rules"--it helps know what each wall of the box is made of.   For example, consider this illustration from the authors Beverly Kaye and Sharon Jordan-Evans in their book "Love 'Em or Lose 'Em: Getting Good People to Stay," about the constraints managers deal with in trying to retain key employees:

• "Concrete: This wall represents rules...